Agenda

Data maturity isn’t just important, it’s essential. Discover how Bron Afon is building a modular, interoperable architecture with a single source of truth, plugging systems in and out while retaining ownership of its data. The presentation will also cover the role of specialist resourcing and structured agile delivery, and how Bron Afon’s approach supports increasing regulatory demands, including the shift from processing data to auditing AI.

Housing providers collect and manage vast amounts of information, yet ownership and accountability are often unclear. This workshop will explore how governance, data ownership and organisational culture can work together to improve data quality, strengthen accountability and support better outcomes for tenants and services.

AI is moving fast from experimentation to real-world deployment, but what should we actually trust it to do in housing? This interactive workshop explores how AI can help you move from reactive to proactive services, drawing on practical experience in complaint prediction, damp and mould detection and tenancy sustainability. Participants will discuss where AI can add genuine value, the risks, data challenges and what the agentic future could mean for housing.