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About the Awards
The winners were announced at the Housing Technology Conference in March 2024. The purpose of our awards is twofold; the first is to celebrate the achievements of our sector’s most innovative and ambitious individuals, teams and organisations; the second is to share those achievements with the rest of the social housing sector so that everyone can benefit from their knowledge.
Our Winners
We are thrilled to announce the winners of the inaugural Housing Technology Awards (2024) as well as the commended entries. The standard of entries was incredibly high; all of the housing providers and local authorities mentioned below submitted excellent examples and case studies of their IT-related projects and teams spanning the awards’ categories. The finalists’ entries were assessed and scored by our external panel of judges from UK housing providers.
Customer/Tenant Services finalists
- Raven Housing Trust: An end-to-end ‘Better Connected’ programme; Gold Winner
- Milton Keynes City Council: Transforming tenants’ financial health; Silver Winner
- Poplar HARCA: A full-scale deployment of IoT sensors; Bronze Winner
- Kingston Council: A proactive approach to improving tenants’ wellbeing; Finalist
- Platform Housing: Trying hard, failing fast, improving and delivering; Finalist
- Commended: Beyond Housing and BPHA.
Cyber-Security finalists
- West Kent Housing: Cyber-security as an organisational culture; Gold Winner
- Kingdom Housing: Cyber-security using AI, automation and IT standards; Silver Winner
- Southern Housing: Cyber-assurance during a high-speed merger; Bronze Winner
- Adra (Tai) Cyf: Making cyber-security mainstream; Finalist
- Link Group: A problem-solving approach to cyber-awareness; Finalist
- Commended: Freebridge Community Housing, Newark & Sherwood District Council and Raven Housing Trust.
Digital Transformation finalists
- Magenta Living: Damp and mould case management; Gold Winner
- Platform Housing: The future shape of finance; Silver Winner
- Places for People: Delivering an effortless customer experience; Bronze Winner
- Notting Hill Genesis: A proof-of-concept for uniting people and data; Finalist
- Southwark Council: Digital improvements to KPIs for rent collection; Finalist
- Commended: Beyond Housing, L&Q, Monmouthshire Housing, Newark & Sherwood District Council, Newport City Homes, Southwark Council, Stockport Homes, Tai Tarian and Wrekin Housing.
Innovation finalists
- Platform Housing: Asking big questions of AI; Gold Winner
- Thirteen Group: Innovating debt recovery; Silver Winner
- North Star Housing: Using AI for automated compliance; Bronze Winner
- L&Q: BizApps’ innovative technology portfolio management; Finalist
- Notting Hill Genesis: Migration to Microsoft omni-channels; Finalist
- Commended: Home Group, Housing Solutions, Lincolnshire Housing Partnership, Places for People, Raven Housing Trust, Southwark Council, Sovereign Network Group, Stockport Homes and Warwick District Council.
IT Team of the Year finalists
- L&Q: BizApps – Rebuilding IT’s relationship with the business; Gold Winner
- Sovereign Network Group: Delivering excellence from SNG’s data & analytics team; Silver Winner
- Southern Housing: Pure hard work – The engine of a merger; Bronze Winner
- Home Group: Implementing integration middleware without risking service delivery; Finalist
- Lincolnshire Housing Partnership: A customer-first approach to all aspects of IT; Finalist
- Commended: Beyond Housing, Link Group and Newark & Sherwood District Council.
Data Management finalists
- L&Q: BizApp's new master data management and enterprise data platform; Gold Winner
- Notting Hill Genesis: Innovations in data governance; Silver Winner
- Sovereign Network Group: An ambitious journey towards data observability. Bronze Winner